One window

One window

 

TIME OF RECEPTION OF CITIZENS FOR PERSONAL QUESTIONS 

Post

Reception days

Time of receipt

Factory manager

every Wednesday

from 8-00 to 13-00

Technical director

every Tuesday

from 8-00 to 13-00

 

SCHEDULE OF DIRECT TELEPHONE LINE in the UE «BELGIPROLES» FOR 2019 YEAR

Post. Full Name of designated person

Phone number

Date and time«Direct telephone line»

1 quarter

2 quarter

3 quarter

4 quarter

Factory manager

Radyukevich Vladimir

+375 17 334-54-31

3rd Thursday of every month from 8-00 to 14-00

3rd Thursday of every month from 8-00 to 14-00

3rd Thursday of every month from 8-00 to 14-00

3rd Thursday of every month from 8-00 to 14-00

Technical director

Senkevich Alexander

+375 17 334-53-63

3rd Friday of every month from 8-00 to 14-00

3rd Friday of every month from 8-00 to 14-00

3rd Friday of every month from 8-00 to 14-00

3rd Friday of every month from 8-00 to 14-00

At the receptionist’s secretary (tel / fax +375 17-334-54-31) you can:

  1. Make a preliminary appointment for personal matters;
  2. To leave a written / or oral / request for the issuance of certificates or other documents (in accordance with the list of administrative procedures);
  3. Get the Book of comments and suggestions, the Journal of registration of citizens.

The list of the administrative procedures carried out UE «Belgiproles» according to petitions from citizens

(all procedures are carried out free of charge)

Name of administrative procedureTerm of the administrative procedure
1Making decision on registration (restoration on account) the citizens needing improvement of living conditions1 month from the date of application
2Decision making on division (consolidation) of a queue, on re-issuing a queue from a citizen to an adult member of his family1 month from the date of application
3Decision making on deregistration of those in need of better housing conditions.15 days from the date of application
4Decision making on registration of citizens wishing to get housing in a dormitory1 month from the date of application
5Issue of a status certificate on the account of those in need of better housing conditionsOn the day of treatment
6Issue of a certificate for the recalculation of fees for certain types of utilities (issued by the organization at the place of temporary stay)On the day of treatment
7Issuance of extract (copy) of employment record5 days from the day of treatment
8Issue of a certificate of employment and position5 days from the day of treatment
9Issuance of a certificate of the period of work5 days from the day of treatment
10Issuance of salary certificate (money allowance)5 days from the day of treatment
11Assignment of maternity benefitsNot later than the day of payment of regular salary, allowance
12Appointment of benefits in connection with the birth of a child10 days from the date of application (if requested to other organizations – 1 month)
13Assignment of benefits to women who are registered in state health care organizations before the 12th week of pregnancy10 days from the date of application (if requested to other organizations – 1 month)
14The appointment of benefits for the care of a child under the age of 3 years10 days from the date of application (if requested to other organizations – 1 month)
15Appointment of benefits for children over 3 years10 days from the date of application (if requested to other organizations – 1 month)
16The appointment of benefits for the care of a sick child under the age of 14 yearsNot later than the day of payment of regular salary
17Appointment of benefits for the care of a child under the age of 3 years and a disabled child under the age of 18 years in the event of illness of the mother or another person actually caring for the childNot later than the day of payment of regular salary
18Issuance of a certificate on the amount of the granted allowance for children and the period of its payment5 days from the day of treatment
19Issuance of a certificate of return to work before the expiration of leave to care for a child under 3 years of age and the termination of payment5 days from the day of treatment
20Issue of a certificate of retention of alimony and their size5 days from the day of treatment
21Issuance of a certificate of child insecurity in the current year by a voucher at the expense of state social insurance funds to the camp with a round-the-clock stay5 days from the day of treatment
22Issuance of a certificate of being on parental leave until a child reaches the age of 3 years5 days from the day of treatment
23Issuance of certificate about the period for which the maternity allowance is paid3 days from the day of treatment
24Payment of benefits (material assistance) for burial/organizes at the place of work, service of the deceased (deceased) or one of the parents of the deceased child (s)1 business day from the date of filing the application (if requested by other organizations – 1 month)

Note: The documents necessary for the implementation of the administrative procedure, the period of validity of the issued certificate or another document – according to the List of administrative procedures carried out by government bodies and other organizations on citizens’ applications, approved by decree of the President of the Republic of Belarus of April 26, 2010 No. 200 carried out by government agencies and other organizations for applications


Regulatory legal acts defining the procedure for dealing with citizens’ appeals, the implementation of the «One Window» principle

  1. Law of the Republic of Belarus of July 18, 2011 №300-z «On Appeals of Citizens and Legal Entities»
  2. Decree of the President of the Republic of Belarus of October 15, 2007 №498 «On Additional Measures for Working with Appeals of Citizens and Legal Entities» in the current wording
  3. Resolution of the Council of Ministers of the Republic of Belarus of July 23, 2012 №667 «On some issues of work with appeals of citizens and legal entities»
  4. Resolution of the Council of Ministers of the Republic of Belarus of March 16, 2005 №285 «On some issues of organizing work with the book of comments and suggestions and introducing changes and additions to some resolutions of the Council of Ministers of the Republic of Belarus in the current version
  5. Decree of the President of the Republic of Belarus of April 26, 2010 №200 «On Administrative Procedures Implemented by State Bodies and Other Organizations on Applications of Citizens» in the current edition
  6. Directive of the President of the Republic of Belarus of December 27, 2006 №2 «On measures for further de-bureaucratization of the apparatus»
  7. Resolution of the Council of Ministers of the Republic of Belarus of December 30, 2011 №1786 «On Approval of the Regulations on the Procedure for Conducting Office Work on the Appeals of Citizens and Legal Persons in State Bodies, Other Organizations, and Individual Entrepreneurs».